Refund policy

eturn & Refund Policy

At Vebka Foods, we strive to deliver quality products to our customers. Due to the nature of food products, we maintain a strict return and refund policy.

Returns

  • We do not accept returns or exchanges once an order has been delivered.
  • Customers are requested to verify the product condition upon delivery.

Refunds

Refunds are eligible only under the following condition:

  • The delivered product is found to be expired at the time of delivery.

To request a refund, customers must contact us within 24 hours of delivery and provide:

  • Order number
  • Product photographs
  • Clear image showing the expiry date

Refund requests are subject to verification by Vebka Foods.

Approved refunds will be processed to the original payment method within a reasonable processing period.

Cash on Delivery

  • Cash on Delivery (COD) is not available.
  • All orders must be prepaid through the available online payment methods.